Shipping Policy

At Yongsheng, we are committed to providing a smooth and reliable delivery experience for every customer. This Shipping Policy explains how we process, ship, and deliver your orders.

Order Processing Time

After your order is successfully placed, our team will prepare and process your items carefully.

• Order processing time: 3-5 business days

Processing time includes order verification, product preparation, quality inspection, and packaging before shipment.

Please note that processing times may be slightly longer during holidays, promotional periods, or high-volume seasons.

Shipping Time

Once your order has been shipped, delivery times may vary depending on your location and shipping carrier.

• Estimated delivery time: 10-20 business days

Delivery estimates begin after your order has been shipped, not from the date the order is placed.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow some time for tracking information to update after shipment. It is normal for tracking details to take several days to become active.

Shipping Address

Please make sure your shipping address is accurate and complete before completing your order.

Yongsheng is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by customers.

Order Changes and Address Updates

If you need to update your shipping address or modify your order, please contact us as soon as possible after placing your order.

Once an order has entered the shipping process, we may not be able to make changes.

Shipping Delays

While we do our best to ensure timely delivery, shipping delays may occur due to circumstances beyond our control, including:

• Carrier delays
• Weather conditions
• Customs processing
• Public holidays
• Unexpected transportation issues

Such delays do not qualify as product defects or automatic refund requests.

Lost or Missing Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please first check:

• Your mailbox or delivery area
• With household members or neighbors
• With your local delivery carrier

If you still cannot locate your package, please contact us and we will assist you with the next steps.

International Shipping

For international orders, delivery times may vary depending on destination country, customs procedures, and local delivery services.

Customers are responsible for providing accurate delivery information to avoid delays.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team:

Email:
sulaimanyakubuahmed8@gmail.com

We appreciate your patience and trust. Thank you for choosing Yongsheng.